Data Protection Policy

CLB99's Privacy Policy — Your Data Is Our Responsibility

Here you'll find a clear and transparent account of how your personal data is collected, stored, and used on the CLB99 platform.

Last Updated: January 2026
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SSL Secured
256-Bit Encryption
SSL Encrypted
256-Bit Protection
Never sold
No third parties
GDPR Compliant
International standards
Your Control
Right to erasure

Your information is How We Protect It

The Core Pillars of CLB99's Privacy Protection

Encrypted Storage

All your personal data is stored with 256-bit AES encryption, protected both in transit and at rest.

No Third-Party Sharing

CLB99 never sells or shares your personal data with advertisers. Your information belongs to you alone.

Identity Verification Protection

Identity document data collected during the KYC process is kept with the highest level of security and used solely for verification purposes.

Secure Data Centers

CLB99's servers operate in ISO-27001 certified data centers with 24/7 security monitoring in place.

GDPR Compliance

CLB99 operates in compliance with the international privacy regulation GDPR. You have full control over your own data.

Breach Notification

In the event of a data breach, affected members are notified within 72 hours. Transparency is at the core of everything we do.

1

Introduction & General Policy

CLB99 (operating domain: clb99.bet) provides online betting and casino services in Bangladesh and across multiple countries worldwide. We believe your personal data is a valuable asset, and protecting it is our ethical responsibility.

This privacy policy clearly explains how your data is collected, processed, and stored when you use the CLB99 platform. By using the CLB99 website or app, you agree to this privacy policy.

Our commitment: CLB99 never sells your personal data, never shares it with third parties for advertising purposes, and never collects unnecessary information without your consent.

This policy is built in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. We always follow a minimal data collection approach, gathering only what is strictly necessary.

2

What Data We Collect

CLB99 collects data in two ways — directly from you and automatically through your use of the platform.

Information Collected Directly:

Data type When We Collect Data Why it's needed
Name & date of birth At the time of registration Identity Verification & Age Confirmation
Mobile Number At the time of registration OTP verification & communication
Email Address At the time of registration Account Notifications & Security
National ID / Passport KYC Verification Timeline Fulfilling legal obligations
Payment Information Transaction Time Financial Transaction Processing
Address KYC Verification Timeline Regulatory Compliance

Automatically Collected Data:

  • IP address and geographic location (up to country/city level).
  • Browser and device type, operating system.
  • Platform activity logs — login times, game history.
  • Cookies and local storage data.
  • Referral source — how you arrived at the site.
3

Purpose of Data Use

CLB99 uses collected data solely for specific, legitimate purposes. No data is used beyond its stated purpose.

  • Account Management: Registration, login, password recovery, and account verification.
  • Service Delivery: Processing games, betting, and financial transactions.
  • Security: Fraud detection, anti-money laundering, and account protection.
  • Legal Obligation: Meeting regulatory authority requirements.
  • Support: Customer support and complaint resolution.
  • Improvement: Improving platform experience and service quality.
  • Notice: Sending promotional offers and important updates with your consent.
To be clear: CLB99 does not sell or transfer your data to ad networks, data brokers, or unrelated third parties.
4

Data Retention & Periods

CLB99 retains your data only for as long as necessary. Holding data beyond what is needed is against our policy.

Data type Retention period
Account Information While account is active + 5 years
Financial Transaction Records 7 years from the transaction date (legal requirement)
KYC documents 5 years after account closure
Game History 2 Years
Support conversations 3 Years
Cookies & session data 30 days after session ends

At the end of the defined retention period, data is securely deleted or irreversibly anonymized.

5

Sharing Data with Third Parties

CLB99 shares data with third parties only in limited and specific circumstances. In each case, the purpose is clear and the necessity is verified.

Parties with whom data is shared:

  • Payment Processors: Mobile Pay, Nagad, Rocket, bank transfer — used solely to process transactions.
  • KYC service provider: Authorized third parties for identity verification.
  • Security Software: Fraud detection system.
  • Legal Authorities: When required by a court order or regulatory obligation.

Parties with whom data is not shared:

  • Advertising companies or marketing agencies.
  • Data brokers or data resellers.
  • Unrelated business entities.
  • Any individual or unregistered entity.
International Transfers: GDPR-compliant agreements are in place for any cross-border data transfers. All third-party service providers are contractually bound to uphold CLB99's privacy standards.
6

Cookie Policy

CLB99 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
  • Performance Cookies: For measuring page load times and identifying errors.
  • Functional Cookies: To remember language preferences and layout settings.
  • Analytics cookies: Overall usage statistics — only with your consent.

Non-essential cookies can be disabled at any time through your browser settings. Please note that doing so may limit certain platform functionality.

7

Your Rights

Every member registered with CLB99 has the following rights over their personal data:

Right to Know

You can request to know what data CLB99 holds about you.

Right to Rectification

You can contact our support team to request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of any data held beyond legal requirements.

Right to Restrict Processing

You can restrict how your data is used for specific purposes.

Data portability

You can receive a copy of your data in a machine-readable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise your rights: Email us at support@clb99.bet or reach out via live chat. We will respond within 30 days of receiving your request.
8

Child Protection Policy

CLB99 takes the protection of children and minors very seriously. Our services are strictly intended for individuals aged 18 and above.

  • We do not knowingly collect personal information from anyone under the age of 18.
  • Any account found to belong to a minor is immediately closed and all associated data is deleted.
  • Parents or guardians with concerns can reach us at support@clb99.bet.
A Note for Parents: If you suspect your child is using CLB99, please contact us immediately. We will take prompt action.
9

Security Measures

CLB99 uses industry-leading technology to keep your data secure, with a multi-layered security infrastructure in place.

  • Transport layer: All data transfers are encrypted using TLS 1.3 protocol.
  • Storage layer: Data is stored in databases encrypted with AES-256 encryption.
  • Access control: Only authorized personnel have access to specific data.
  • Penetration Testing: Regular third-party security audits are conducted.
  • Two-factor verification: 2FA is available for login.
  • Automated Monitoring: 24/7 suspicious activity monitoring.

However, 100% security on the internet cannot be guaranteed. In the event of a data breach, CLB99 will notify affected members within 72 hours.

10

Policy Changes & Updates

CLB99 may update this privacy policy as needed. The method of notification will vary depending on the nature of the changes.

  • Minor updates: only the date at the top of the page will be updated.
  • Moderate changes: A banner notice will be displayed on the site.
  • Major changes: 30 days' advance notice will be sent via email and SMS.
  • Continued use of the platform after a new policy takes effect will be considered as acceptance.

Copies of previous policy versions are available upon request from our support team.

11

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team:

support@clb99.bet
Live Chat (24/7)
Response Time: 24–48 hours
Read more: Our Terms & Conditions and Responsible Gaming Also see page.

About Privacy Frequently Asked Questions

What Members Ask Most

No, never. CLB99 does not sell your personal data to any third party. Minimal data may be shared with specific partners for limited purposes such as payment processing and KYC verification, but never for advertising or marketing.

Partially, yes. Financial transaction and KYC data must be retained for a set period due to legal obligations. However, you may request deletion of any data beyond those requirements. Send your request to support@clb99.bet.

Yes. CLB99 does not store full payment card numbers or bank account details. Payments are processed directly through the payment gateway, and only the transaction reference is retained in CLB99's system. All connections are encrypted with TLS 1.3.

Only with your consent. If you opt in to marketing communications at registration, you will receive promotional offers. You can opt out at any time via your account settings or by clicking the Unsubscribe link in any email. Important account-related notifications will always be sent regardless.

Disabling essential cookies (login session, security) will affect the site's functionality. However, turning off analytics and performance cookies will not disrupt core features. You can manage your cookie preferences at any time through your browser settings.
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Your Data Is Safe — Join Now!

Your privacy is fully protected at CLB99. Register with confidence and enjoy the best betting experience.

For 18+ only. Responsible Gaming Learn more.

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