Responsible Gaming

At CLB99 Responsible Gaming — Keep the fun, not the harm

Gaming is entertainment, not addiction. CLB99 believes every player's mental and financial well-being is our responsibility. Know yourself, respect your limits, and enjoy the experience.

24/7
Support
5+
Protection Tools
18+
Age Restriction
100%
Free
🛡️
Your protection
CLB99 Is Always Here for You
Play for Fun
Not for income
Set a Budget
Within Your Means
Set a Time Limit
Use a Timer
Get Help
Reach out when you need help

CLB99's Responsible Gaming Tools

Tools we offer to keep you in control

Deposit Limit Setting

Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 24-hour waiting period.

Session Time Limit

Decide in advance how many hours you want to play each day. Once your set time is up, you'll receive an automatic warning and be logged out.

Self-Exclusion

Set your exclusion period anywhere from 7 days to permanent. During this time your account will be fully suspended, and support will be available to you throughout.

Opt Out of Ads

You can opt out of promotional emails, SMS, and notifications at any time. Ads will never pressure your decisions.

Loss Limit Setting

Betting stops automatically once you hit your loss limit. If you exceed the threshold you've set, the system will step in and stop you.

Reality Check

At set intervals, CLB99 will remind you how long you've been playing, how much you've lost, and when it's time to take a break.

Tools How to Use

Secure yourself in a few simple steps

Set Deposit Limits
Your first step toward financial control

Decide in advance how much you want to spend on betting each month. Once a deposit limit is set on your CLB99 account, you won't be able to deposit beyond that amount.

  • Log in to your account.
  • Go to Settings > Responsible Gaming.
  • Choose daily, weekly, or monthly limits.
  • Enter the amount and confirm.
Activate Self-Exclusion
Take a Break or Leave Permanently

Feeling like you're losing control? Activate self-exclusion. Once set, it cannot be cancelled before the period ends — that's what makes it effective.

  • Go to Settings > Self-Exclusion.
  • Choose a duration: 7 days, 1/6 months, 1 year, or permanent.
  • State a reason (optional).
  • Confirm — takes effect immediately.
Use the Session Timer
Take Control of Your Time

Long sessions can slip by without you noticing. With a session timer on, CLB99 will remind you regularly.

  • Set a timer when you start a gaming session.
  • Choose 30 minutes, 1 hour, or set a custom duration.
  • You'll receive a pop-up notification when your time is up.
  • Step away, come back with a clear head.
Get help from our support team
No judgment, just help

The CLB99 Responsible Gaming team is always here for you. If you're struggling, reach out via live chat or email.

  • Type "Responsible Gaming" in live chat.
  • Connect with our expert team.
  • Get confidential advice.
  • Activate the protection tools you need.

What does responsible gaming actually mean?

Responsible gaming at CLB99 is more than following rules — it's a mindset. Gaming should be entertainment, not a way to relieve stress or earn money. Many players in Bangladesh lose track in the heat of the moment. CLB99 wants you to recognise yourself in those moments.

The core of responsible gaming is simple — only bet what you can afford to lose. Winning is great, but losing shouldn't derail your life. Every bet is an independent decision, not a chance to recover previous losses.

Keep in mind: Casinos and betting platforms carry a long-term house edge. Think of each session as the cost of entertainment, not an investment.

Recognise the Warning Signs

Gaming addiction creeps up gradually. Many people don't realize when they've crossed the line from entertainment to a problem. Watch out for these signs:

Signs Level
Betting more to chase losses Warning
Hiding your gaming from family or friends Warning
Gaming during sleep hours or meal times Warning
Using savings meant for bills or debt repayment to place bets Urgent
Feeling restless or irritable when not gaming Urgent
Neglecting work, studies, or family Urgent
Occasionally going over budget Basic
Important: If two or more of the above signs apply to you, contact CLB99 support now or activate self-exclusion.

Build Healthy Gaming Habits

To get the most out of your experience at CLB99 long-term, build a few simple habits. They'll help you enjoy gaming while keeping potential harm at bay.

  • Set a Monthly Budget: Never bet more than you can afford to lose. Keep your gaming budget separate from your salary or savings.
  • Take Regular Breaks: Take a 10-minute break every 30–60 minutes. Get up, drink some water, and stretch.
  • Don't Bet on Emotion: Don't game when you're angry, stressed, or under the influence. Your judgment is compromised at those moments.
  • Know When to Stop After a Win: When you're on a good run, call it a day. Don't fall into the trap of chasing wins until you've lost it all.
  • Let Someone You Trust Know: Let someone in your family know you're gaming. Keeping it hidden is where problems begin.
  • Keep other hobbies: Gaming shouldn't be your only outlet. Read a book, play a sport, or spend time with friends.

Limit Setting Options

CLB99 gives you multiple ways to take control of your gaming. Each limit can be configured independently.

💰
Deposit Limit

Control daily, weekly, and monthly deposit amounts

📉
Loss Limit

Automatic stop when a set loss limit is reached

⏱️
Time Limit

Set a maximum daily playtime

🚫
Self-Exclusion

Full break — from 7 days to permanent

Keep in mind: Decreasing a limit takes effect immediately. Increasing one has a 24-hour delay — this is intentional, to prevent impulsive decisions.

Support from Family & Friends

Sometimes you can see the problem yourself but still find it hard to act. That's when the people around you matter most. CLB99 also offers guidance to family members.

If someone close to you is struggling with a gaming addiction, try to understand them without judgment. Contact our support team and we'll guide family members on how to best support their loved one.

  • Talk freely, without fear of judgment.
  • Help them manage their bank card or finances.
  • Encourage alternative entertainment and social activities.
  • Contact CLB99 Support if you need professional advice.

Measure Your Gaming Health

You can view your gaming patterns directly on the CLB99 dashboard. A sample is shown below:

Monthly budget usage65%
Session time (daily)42%
Using Loss Limits28%

Your actual stats are available on your account dashboard.

Self-Assessment

Answer a few simple questions — no judgment, just awareness.

1. Do you find it hard to stop gaming?
No, I can stop easily
Sometimes Difficult
Most of the time, yes
2. Have you ever bet beyond your budget?
Never
Sometimes
Often
3. Do you place more bets to chase your losses?
No
Sometimes
Yes, often
4. Is gaming affecting your family or work?
No
Mild
Significantly
✅ You're Doing Well!
Your gaming habits appear to be under control. Still, make it a habit to check in with yourself regularly.
⚠️ Stay Alert!
Some warning signs are present. Set deposit and time limits and keep an eye on your gaming habits.
🚨 You Need Help!
Activate self-exclusion now and reach out to CLB99 Support. You are not alone.

For More Help

Register Safely

About Responsible Gaming Frequently Asked Questions

Top Questions from Our Members

Yes. Your account balance stays secure during self-exclusion. Once the exclusion period ends, or in the case of permanent exclusion, contact support to arrange a withdrawal. You won't lose any funds.

Requests to lower your limit take effect immediately. Raising your limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

No. If you attempt to open a new account using the same ID or details during self-exclusion, the system will automatically block it. We enforce this strictly to ensure the purpose of the exclusion is upheld.

Not directly, as account privacy is personal. However, if a family member contacts support, we can offer guidance and assistance to the member in question and encourage them to activate self-exclusion themselves.

Yes, strictly. Age is verified at registration, and identity documents are required during the KYC process to confirm users are 18+. Any account found to belong to a minor is closed immediately.
🆘
Need help right now?

If gaming ever becomes a problem, CLB99's support team is available 24/7. Come to live chat and type "Responsible Gaming" — no judgment, just help. Remember, asking for help is an act of courage.

Go to Support
🎯

Play responsibly, Enjoy the fun!

Register at CLB99 and set up your responsible gaming tools from the start. Stay in control, stay in the game.

For users aged 18+ only. Privacy Policy and Terms & Conditions Read.

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